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FAQ

FREQUENTLY ASKED QUESTIONS

Are you operating right now during the COVID-19 pandemic?


We've had some messages asking if we are able to operate given the restrictions in place relating to COVID-19. As our services are contact-free, we are happy to report we are able to continue with yard clean ups. Know that we are carefully following the guidelines laid out by AHS with respect to physical distancing of our staff as well as other suggestions provided for businesses. We are continuing to monitor the COVID-19 situation as it changes daily and we begin to ramp up our spring operations. The health of our employees and our customers is our number one priority.




How does pricing work?


Our rates are based on the number of dogs you have, yep it's that simple! check out our services and rates for more details.




Do I need to be home for my appointment?


Nope! As long as we can access your yard, and your pups are kept inside, we can get the job done while you are out of the house.




Do you provide services for acreages?


We sure do! Check out our services page for rates and more information.




What do you do with all that doo?


Your pup's "doody" is collected in compostable bags and transferred to a processing facility. You get to enjoy your yard and know your helping out the planet at the same time. Also no one wants a bag of “doody” sitting around until garbage day!




What type of payment do you accept?


We accept e-transfers, most major credit cards and cash!




Are you insured?


Yes, we have liability insurance and WCB coverage!




Do you have a referral program?


Yes! Contact us and inquire about referrals!




How do I book?


You've got two ways. Either: 1) Fill out the request a quote form and we will get back to you! -OR- 2) Give us a call at (780) 318-DAWG (780-318-3294).




My question isn't listed here!


Please feel free to contact us through our site, email us or give us a phone call if you have any other questions.




Do you operate in the winter?


Unfortunatly we do not, The reason is winter is unpredictable with heavy snow falls, freezing temperatures we cannot guarantee 100% service that our customers expect from us. Don't worry though we'll keep coming until the snow says otherwise. As soon as it melts in the spring we'll be right back in